Last Updated: 28 November 2025
Welcome to Salon Supply Co (“we”, “our”, “us”). By accessing or using www.salonsupplyco.co.za, you agree to these Terms & Conditions. If you do not agree, please do not use our website.
1. Acceptance of Terms
By using our website, you acknowledge and agree that:
- You have read, understood, and accepted these Terms & Conditions.
- You accept our Privacy Policy and Refund/Return Policy.
- We may update these Terms from time to time. Continued use constitutes acceptance of the updated terms.
2. Eligibility
To make purchases, you must:
- Be at least 18 years old, OR
- Have parental/guardian consent, and
- Provide valid payment details.
3. Account Registration
You may create an account to access certain features.
Your responsibilities:
- Keep your login credentials confidential.
- Notify us immediately of unauthorized access.
- Provide accurate, up-to-date information.
We are not responsible for losses due to compromised accounts.
4. Orders and Payment
a. Product Availability
All products are subject to availability. We may limit or cancel quantities at our discretion.
b. Pricing
- All prices are in South African Rand (ZAR).
- Prices include VAT.
- Shipping costs are shown at checkout.
We reserve the right to correct pricing errors.
c. Payment Methods
We accept:
- Debit & credit cards
- Instant EFT (if enabled)
- Other payment methods shown at checkout
Payments are processed securely through third-party gateways.
d. Order Confirmation
Once you complete checkout:
- You receive an email confirmation.
- If we cannot fulfil your order, we will notify you and issue a refund.
5. Shipping and Delivery
Delivery usually takes 2–7 business days within South Africa.
Important notes:
- Delivery times depend on the courier and location.
- You will receive tracking information once shipped.
- We are not liable for courier delays, strikes, riots, or events outside our control.
See our Shipping Policy for full details.
6. Returns and Refunds
Returns are handled in accordance with our Refund & Returns Policy, aligned with the Consumer Protection Act (CPA).
You may return defective products within 6 months under CPA guidelines.
7. Product Descriptions
We strive for accurate product information. However, we do not guarantee that:
- Descriptions
- Images
- Specifications
- Pricing
are always error-free.
If a product differs materially from its description, you may return it unused in original condition.
8. Intellectual Property
All website content—including images, text, product photos, logos, designs, and layout—is the property of Salon Supply Co.
You may not:
- Copy
- Reproduce
- Modify
- Distribute
- Exploit
any content without our written permission.
9. User Conduct
You agree not to:
- Engage in fraud
- Interfere with website operations
- Upload malware
- Attempt unauthorized system access
- Use the site for illegal activities
Violations may result in account suspension, cancellation of orders, or legal action.
10. Limitation of Liability
To the extent permitted by South African law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability is limited to the amount paid for your order.
11. Indemnification
You agree to indemnify and hold Salon Supply Co harmless from any claims or damages arising from your use of the site or breach of these Terms.
12. POPIA Compliance
We comply with the Protection of Personal Information Act (POPIA).
See our Privacy Policy for details on:
- Collection
- Use
- Storage
- Sharing
- Protection
of personal information.
13. Governing Law
These Terms are governed by the laws of South Africa.
Any disputes shall be resolved exclusively in South African courts.
14. Contact Us
For questions or concerns, contact:
info@salonsupplyco.co.za | salonsupplycoza@gmail.com
📍 6 Saxon Avenue, Durban, KwaZulu-Natal, 4091, South Africa